All-Around Graphix goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, All-Around Graphix accepts returns and will refund payment if and when customers are disappointed by All-Around Graphix merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design approved by the customer.